FixKr Technologies Privacy Policy

 

FixKr Technologies - Privacy Policy

 

Welcome to FixKr Technologies! This Privacy Policy outlines how we collect, use, and protect your personal information when you use our services. By using the FixKr Technologies website or app, you agree to the terms outlined in this policy.

 

1. Information We Collect:

1.1 User Provided Information:

When you register on the FixKr Technologies app, we may collect personal information such as your name, contact details, and address.

1.2 Device Information:

 We may collect information about the devices you use our services for, including model, serial number, and diagnostic information.

1.3 Location Information: 

To facilitate our on-demand services, we may collect and process your location data when you use our app.

2. How We Use Your Information:

We use the collected information to provide on-demand electronics repair services at your specified location.

2.2 Communication:

We may use your contact information to communicate with you about your service requests, appointment confirmations, and updates.

2.3 Improvement of Services:

Collected data may be used to analyze and improve our services, ensuring a better user experience.

3. Data Security:

3.1 Security Measures:

FixKr Technologies employs industry-standard security measures to protect your personal information from unauthorized access or disclosure.

3.2 Data Access:

Access to your personal information is restricted to authorized personnel who need the information to perform their duties.

4. Sharing of Information:

4.1 Third-Party Service Providers:

We may share necessary information with third-party service providers involved in delivering our services (e.g., technicians).

4.2 Legal Compliance:

We may disclose your information if required by law, court order, or other legal processes.

5. Cookies and Tracking:

We may use cookies and similar technologies to enhance user experience and analyze usage patterns.

6. Your Choices:

You can opt-out of receiving promotional communications from FixKr Technologies by following the unsubscribe instructions provided in the communication.

7.Deletion of Account and Personal Data: 

you may delete your account as well as your personal data stored with FixKr Technologies by sending an email to fixkrtechnology@gmail.com.  Once your account is deleted, you will lose access to all Services. For avoidance of doubt, it is hereby clarified that all data with respect to transactions performed by you on the Platform will be retained in accordance with applicable law.

Account Termination Request: Upon receiving your request to terminate your account, we will promptly proceed to deactivate or delete your account along with the associated information from our active databases. FixKr Technologies may take up to 7 (seven) working days to process your request.

Data Retention:

It's important to note that while we will remove your account from our primary databases, we may retain certain information in our files. This retention is done to prevent fraudulent activities, troubleshoot potential problems, assist in ongoing investigations, enforce our legal terms, and comply with applicable legal requirements.

Privacy Inquiries:

For any questions or comments regarding your privacy rights or concerns, you are welcome to email us directly at fixkrtecgnology@gmail.com. We value your privacy and are committed to addressing any queries you may have about the handling of your personal information.

Thank you for your understanding and cooperation in this matter.

7. Changes to the Privacy Policy:

We may update our Privacy Policy from time to time. Users will be notified of any changes, and continued use of our services implies acceptance of the updated policy.

8. Contact Information:

 If you have any questions or concerns regarding our Privacy Policy, please contact us at fixkrtechnology@gmail.com.

Thank you for choosing FixKr Technologies. Your privacy is important to us!